Orders may be cancelled before they have been processed or dispatched. Once an order has entered processing or has been shipped, cancellation requests may no longer be accommodated.

International orders may be subject to customs duties, import taxes, or other local charges imposed by the destination country. These fees are determined by local authorities and remain the responsibility of the recipient.

Please ensure you have selected the correct ring size before completing your purchase. We recommend referring to our Ring Size Guide or contacting us if you require assistance, as incorrect sizing alone is not considered a manufacturing defect.iption

To preserve the beauty of your jewellery, avoid exposure to harsh chemicals, strong impacts, excessive heat, and prolonged moisture. Proper care will help maintain the appearance and longevity of your piece.

S. JADEITE PTE. LTD. reserves the right to amend this Return & Refund Policy at any time without prior notice. The version published on our website at the time of purchase shall apply to your order.